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Product Releases – February 2025

PUBLISHED

LAST UPDATE

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Recruit, hire and pay remote teams with Horizons

What’s new in February 2025?

We have two new product updates from Horizons this month.

  1. Payroll Cut-off Date Extended
  2. Enhanced Payout Notifications 

➡️ February updates

1. Payroll Cut-off Date Extended 

 

We’re excited to share an important update that enhances flexibility in managing your employment of record payroll. Effective March 2025, our payroll cut-off date will be extended to the 15th of the month – giving you more time to make updates and ensuring smoother operations.

You will have until the 15th, 6pm PST, instead of the previous cut-off date of the 5th of the month, to submit and approve payroll changes such as bonuses, commissions, and expenses on our platform at app.joinhorizons.com.

This change gives you greater control over last-minute adjustments while ensuring the efficiency and reliability you expect from us.

What happens if the 15th falls on a weekend?

If the 15th falls on a weekend, our cut-off will be on the Friday at 6pm PST preceding the 15th.

How does this affect invoicing?

We will continue to send you our monthly invoice by the 8th of each month. Any payroll changes such as bonuses, commissions, and expenses that you submit and approve on our platform between the 8th and the 15th will be charged in a secondary invoice that we will send you after the 15th.

This secondary invoice will have the same payment terms as your primary invoice as contractually agreed.

How does this affect the payout timeline of these payroll submissions?

Any payroll changes such as bonuses, commissions, and expenses submitted and approved on our platform by the 15th will be processed for payout by the end of that month.

What happens if I have an urgent payroll change, I’d like to submit after the 15th?

Any submissions after the 15th will be considered as an off-cycle and will be subject to off-cycle fees provided the off-cycle request is feasible. We will conduct a feasibility check of your off-cycle request on a case-by-case basis for same-month payout. If unsuccessful, the submission will be processed in the following month.

We hope this exciting change unlocks more flexibility for you and your teams when submitting payroll submissions.

2. Enhanced Payout Notifications for Transparency 

To ensure smoother payroll operations and reduce delays, we’ve introduced automated, real-time email notifications for payout statuses. These updates empower both our clients and contractors with actionable insights: 
 
Instant Failure Alerts 
Contractors will now receive immediate notifications if their payout fails due to bank account or beneficiary issues. For example, invalid SWIFT codes or closed accounts will alert the contractor that their payout has failed. Specific error codes will be translated into plain-language explanations like “invalid account number” to notify the contractors.
 
Additionally, clients will also get notified when their contractor’s payout fails, including: 
  1. Contractor’s name, amount, and currency 
  2. Reason for the failure. For example, “missing beneficiary details”
  3. Success Confirmation with details 
 
Clients will also receive enriched payout success emails that include: 
  1. Contractor’s name, amount, and currency 
  2. Clear confirmation of completion of payout
  
Why this matters?
Such improvements reduce delays in contractor payments as issues are guaranteed to be identified at earlier stages. This improves your visibility and allows you to track payout statuses – success or failure – without manual follow-ups. 
 

Share Your Thoughts

As we continue improving our product and services to make your global team management experience smoother, we’d love to hear your feedback on the new experience. Share your thoughts here.

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